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Privacy policy

§ 1 General Provisions

The administrator of personal data of users of the website located at the domain is the AI WORD sp. z o.o., NIP 9662146291,  located at: ul. Żurawia 71, 15-540 Białstok (hereinafter referred to as the “Administrator”). Contact with the Administrator is possible: (i) by email: (ii) in writing, at the Administrator’s address: ul. Żurawia 71, 15-540 Białstok. The purpose of the Policy is to define the actions undertaken in the field of personal data collected through the Administrator’s website and the related services and tools used by its users, as well as in the course of contracting and performing agreements in contact outside the website. If necessary, the provisions of this Policy may be changed.

§ 2 Bases for processing, purposes, and storage of personal data

Personal data of users are processed in accordance with the General Data Protection Regulation, the Personal Data Protection Act of 10.05.2018, and the Act on Providing Services by Electronic Means of 18.07.2002. In the case of processing personal data based on an email sent by the user or a complaint, such processing occurs based on Art. 6 para. 1 lit. b of the General Data Protection Regulation, according to which processing is necessary to take actions at the request of the person to whom the data relates. In the case of obtaining separate consent from the user, their personal data may also be processed by the administrator for marketing purposes, including sending commercial information electronically to the email address specified by the user (Art. 6 para. 1 lit. a of the General Data Protection Regulation). In the case of concluding and executing a sales agreement by the Administrator, the other party is obliged to provide data necessary for the conclusion of the agreement (which is a contractual requirement, and in terms of tax numbers also a legal requirement) and for this purpose the Administrator processes personal data (Art. 6 para. 1 lit. b of the General Data Protection Regulation). In the case of conducting research and analysis to improve the operation of available services (e.g., tracking tools) the basis for data processing is indicated as Art. 6 para. 1 lit. f of the General Data Protection Regulation. Personal data of users are stored no longer than is necessary to achieve the purpose of processing, i.e., until the consent is withdrawn if processing is based on such consent, until the claims of the Administrator and the other party in terms of executed agreements become time-barred (in the case of sales contracts 2 years, counting to the end of the year), and until the inquiry made by email is processed or until the complaint handling is completed.

§ 3 Data Sharing

The Administrator ensures that all collected personal data serve to fulfill obligations towards users. This information will not be shared with third parties except when: prior explicit consent has been given by the individuals concerned for such action, or such transfer is necessary in case of using services by cooperating individuals, e.g., accountants, subcontractors and suppliers, couriers and carriers, law firms, if the obligation to transfer such data arises or will arise from applicable legal provisions, e.g., law enforcement agencies. The Administrator may share anonymized data (i.e., data that do not identify specific Users) with external service providers to better recognize the attractiveness of advertisements and services for Users, and in this regard, due to the location of software suppliers, data may be transferred – with the principles of their protection maintained – to third countries (e.g., the USA in the case of Google or Facebook).

§ 4 User Rights

The user, whose personal data are processed, has the right to access their data, supplement, update, correct, temporarily or permanently restrict their processing, and request their deletion. Access, supplementation, updating, correction, restriction of processing, deletion of data takes place based on a request sent by the user to the email address Such a request should include the user’s first and last name. The user ensures that the data provided or published by them on the site are correct. We make every effort to ensure that the processing of users’ personal data is carried out in accordance with legal regulations. However, if the user believes that we have committed a violation, they have the right to file a complaint with the supervisory authority (President of the Office for Personal Data Protection).

§ 5 Cookie Policy

By “cookies” is meant computer data, in particular text files, stored on the terminal equipment of users (usually on the hard drive of a computer or mobile device) used to save certain settings and data to be used by the user’s browser. These files allow the recognition of the user